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Thursday, 15 March 2012

Marketing Techniques to Position your Business Better in the Market


As the economy improves, businesses will have more chances to improve sales and profits. New technologies and marketing tools are constantly discovered, making more exciting to promote today than before. But just the same, trust, value, and good branding is crucial. You need to adapt to the changes and improvements in order to get ahead of your competitions.
The following are strategies you need to follow in order to position your business better in the market.
Create quality contacts. Social networking sites such as Facebook and Twitter are great media to build contacts. But in building quality contacts, you should not only depend on the number of followers and friends. You need to make sure that you create loyal contacts who will buy your products or services. Your contacts should not immediately disappear after your first meeting or after the first purchase. Sometimes, the old fashioned marketing tools such as the business cards prove to be more efficient in generating new customers and keeping the old ones.
Focusing on one niche rather than marketing to everyone. If you want to succeed in your marketing campaign, it is important that you focus on a unique niche and be sure to provide complete details on your products and services to anyone and anywhere you operate. Don’t try to market to everyone as this could only result in a futile effort.
Produce quality content in your marketing materials. Remember that good content is important in marketing a business. Be sure to add valuable, short, and clear-cut copy to your postcards, brochures, or business card templates to draw in attention easily. Make sure though not to clutter your materials with too much text. Just pick the right message and deliver it simply in your materials to easily break through the noise of the market.
Invest in digital marketing. More and more customers are now spending their time online. You might want to take advantage of that and invest your marketing dollars in online marketing. It’s best if you mix this strategy with traditional marketing. This way you get to reach both the internet savvy customers and those that are not.
Partner with other businesses to increase returns and lower marketing expenses. With the economy still uncertain these days, it pays to take advantage of partnership. You can partner with business of the same nature as you but not your direct competitor in marketing programs. This type of marketing technique will allow you to lower down marketing costs while increase your market exposure.
Localize your marketing efforts. If you do this, you can target your customers much efficiently. You can try offering your products and services, or developing a special discount program to your local market. This will help people in your area find you easily. If they find your offerings effective, they can become your loyal customers in the long run.
With marketing a lot stiffer these days, trying out a variety of marketing strategies will help you widen your market reach. If you decide to use online marketing, don’t forget to still include traditional tools in your marketing mix to ensure you target all types of customers. Remember that your competitors are doing their best to get your customers from you, so you need to do everything possible to keep your customers loyal to you.

Monday, 12 March 2012

Don’t overdo it


It’s every salesperson’s nightmare: the sale that unravels just before the deal has been closed. It happens more often than it should, and overselling is quite often the cause. As sales professionals, it’s important to recognize that this is a trap that we all can inadvertently set for ourselves. With a little forethought, however, we can learn to avoid making this costly mistake.
Overselling happens when we promise a customer that they will get more than what they need when they don’t need it—even though they didn’t specify it and may not ever use it. It creates problems rather than solutions. It raises doubts in the mind of a buyer, and does so right at moment when they’re looking for reassurance that they’re making the right choice.
So while you might think what you’re doing is reinforcing the benefits of the product or service you’re selling, what it often does is gives a buyer a reason to pause and ask themselves: maybe I’m paying too much, or maybe this is more than what I need? Even if the buyer doesn’t back-peddle in an oversell situation, you risk creating false expectations that you can never meet, in which case you could be damaging your credibility as a trusted salesperson.
So be careful! Be honest, and be specific in communicating to the needs of your clients, because overselling could leave you with no sale at all.
Let’s look at some specific tips for avoiding the overselling trap.
Confirm your client’s expectations
The first step in avoiding overselling is to determine what is most important to your customers. What are their expectations when buying your product or service? Check your assumptions against what your customers tells you. Never operate from the assumption that you know what’s best for them.
Ask open-ended questions to get the facts you need
Sometimes, customers give vague answers to a salesperson’s questions. This can happen for all kinds of reasons. Some simply don’t want to be held accountable for saying what’s on their mind. Sometimes people are vague because they really don’t know the answers to your questions, or are scared to take action.
Great salespeople excel at cutting through this fog. They’re skilled at helping customers be clear about their expectations and their needs. To do this, they ask open-ended questions designed to obtain specific facts to help close a sale. Examples:
• “You mentioned that three features are important to you when choosing this product. Of these, which is the most important?”
• “When you say you don’t want to spend too much on this service, what exactly do you mean?”
• “What are your most important criteria that define a successful product?”
 Communicate with empathy
When asking a customers a question, be sure to show that your understand and share their feelings. That’s what empathy is all about. If you need to, explain that your questions are intended to help you better understand their needs, prevent misunderstandings, and deliver what they are looking for.
Next, pick one or two serious and common problems that your product or service can solve, and focus on those when speaking with your customers. After all, it’s always easier for people to discuss problems (especially with salespeople) when they hear that others have had similar experiences. In doing so, you can follow-up with clarifying questions, such as:
• In our conversation today, you and I have talked about a common problem. How is that problem affecting you in your business?
• How long has your organization been struggling with this problem?
• What have you done to try and resolve it?
So steer away from overselling at all cost! Engage in open, honest communication with your customers. Uncover important facts about the needs and expectations of your customers. Not only will this help you close more sales successfully, it will also help you build great business relationships, generating repeat sales as well as referrals.

Saturday, 3 March 2012

Business Cards


If there is one element in business that every business owner must practice and understand, that would be marketing. After all, if don’t promote your business, you won’t get any sales and profits, and if there is no sales and profits, you don’t have business at all. This is why it is crucial that you market your business and promote your products and services in the quickest manner without spending a fortune. That should be your key objective in your business. The best way to achieve that would be to use none other than the business cards.
Where to get your cards:
In today’s digital world, the market is teeming with lots of printing companies, both online and offline. If you want a convenient way to transact business with a printer, the best way to go is online. You simply have to do your research in order to find the right printing company that will create your cards. Among the things you need to check on the printing companies you are considering is their expertise, experience, skill, and what their previous customers think of their job. It helps to research and do comparisons to guarantee that the printer you are choosing is the best among the pack.
Most online printing companies offer affordable prices. Some offers discounts in bulk printing and guarantee quick turnaround time and delivery. Of course, you still need to make sure there are no hidden charges to ensure that you don’t end up with more than you bargained for.
If you are still in doubt of using the business cards in promoting your business, here are two reasons to convince you:
First, these cards are exceptionally cheap to produce compare to other marketing materials. By cheap here we don’t mean the quality but the price. You can practically create your cards at less than a dollar each with the right printing company. You need not stretch your budget just to create an attractive and compelling card. The printing companies themselves will help you save on your printing cost.
Second, these cards are keepers. If you come up with the best design, you can be sure that people will keep your cards. They are also handy so it would be easy to keep them around. When people are interested in a business or the products and services offered, they can easily keep your contact information in their wallet or card holder. This in turn gives you the convenience of staying with your customers for a long time. They can also be handed anytime and anywhere you meet prospective customers.
Tips in designing and distributing cards:
When designing your cards, make sure that you pick the right colors, font, ink, and paper materials. If you will be putting images and graphics in your business card templates, make sure that they are appropriate to the nature of your business. Keep in mind that your goal is to attract attention, so make sure that your cards are well designed.
In terms of distribution, leave them in places where your target customers are. This can be in restaurants, public libraries, public bulletin boards, salons, dentist’s office, and many others. There are other places in your neighborhood you can leave your cards. It’s also best to bring your cards with you anywhere you go. You never know when you will potential customers.